Privacy Policy

Your data, handled responsibly.

Last updated: September 27, 2025

Finewater AI Solutions is a division of Kott & Company, LLC.

Overview

We collect and use only the information needed to operate our website, respond to inquiries, and deliver consulting and implementation services. We do not sell personal information.

In Short

  • We collect contact details you provide and limited technical information for site reliability and analytics.
  • We use data to respond to you, deliver services, secure our systems, and improve the site.
  • We share data with trusted vendors only to operate our services; we do not sell data.
  • You can request access, correction, or deletion at any time: info@finewater.ai.

Information We Collect

Information you provide

  • Contact forms: name, email, company, message, and any context you share.
  • Engagements: project contacts, statements of work, billing details, and content required to perform services.

Information we collect automatically

  • Log and device data such as IP address, browser type, pages viewed, and referrer, used for security and basic analytics.
  • Cookies or similar technologies to maintain session preferences and understand aggregated site usage. You can control cookies in your browser.

Information from third parties

  • Service providers and partners that help us operate, or publicly available sources relevant to a project.

How We Use Information

  • Respond to inquiries and provide, maintain, and improve our services.
  • Configure and support integrations and automations you request.
  • Secure our website and services, prevent fraud and misuse.
  • Comply with legal obligations and enforce agreements.
  • Communicate about updates or opportunities you may find relevant (you can opt out at any time).

Use of AI Services

When engagements involve AI features, we use providers under data‑processing terms that restrict provider use of your content to providing the service. We do not permit vendors to train their foundation models on your confidential data. Where feasible, we configure enterprise “no training” settings and retention limits and prefer running automations inside your environment.

For individuals in the EEA/UK, we process personal data under these legal bases: (i) contract performance; (ii) legitimate interests in operating and securing our services; (iii) consent, where required (e.g., certain cookies/marketing); and (iv) legal obligations.

How We Share Information

  • Service providers that host our site, send communications, provide analytics, or help deliver projects. They are bound by confidentiality and use limitations.
  • Professional advisors and auditors under confidentiality.
  • Compliance and safety: to comply with law, respond to legal requests, or protect rights, safety, and security.
  • Business transfers: as part of a merger, acquisition, or asset sale, with appropriate protections.

We do not sell personal information.

Cookies and Analytics

We use minimal cookies for site functionality and aggregated analytics. You can control cookies via your browser or device settings. If we introduce a cookie preferences banner, your selections will be honored.

Data Retention

We keep personal information only as long as needed for the purposes above and to comply with legal, accounting, or reporting requirements. Contact records are typically retained up to 24 months unless you request earlier deletion or an engagement requires longer retention.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to our size and the sensitivity of the data we handle. No method of transmission or storage is completely secure.

International Data Transfers

We are based in the United States and may process information there and in other countries. Where required, we rely on appropriate safeguards for international transfers (such as standard contractual clauses with vendors).

Your Rights

EEA/UK

You may request access, correction, deletion, restriction, or portability; object to certain processing; and withdraw consent where processing is based on consent. You can also lodge a complaint with your local supervisory authority.

U.S. (certain states)

Depending on your state, you may have rights to access, delete, correct, or opt out of certain processing. We do not sell personal information. To exercise any rights, contact info@finewater.ai.

Children’s Privacy

Our services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post updates here and revise the “Last updated” date.

Contact

Questions or requests? Email info@finewater.ai. Mail can be addressed to Kott & Company, LLC (Finewater AI Solutions), United States.